FAQ

Is Bamboo Panthé good for sensitive skin?

Yes — it’s fragrance-free, gentle, and designed specifically to soothe irritation.

Will it clog pores?

No, the texture is lightweight and absorbs cleanly, making it suitable even for combination skin.

How fast can I expect results?

Most users notice softer, calmer skin within 2–5 days of consistent use.

Can it help with redness?

Yes, the bamboo + panthenol combo is known for calming visible irritation.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

Is it safe for teens?

Yes — it’s gentle and mild, with no harsh or age-restricted ingredients.

Does it work under makeup?

Absolutely. It smooths the skin, making makeup apply more evenly.

How often should I use it?

Use twice daily — morning and night — for best hydration and barrier support.